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Method Kit

Module 6: Sprint Design & Facilitation

12-week Sprint

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Why should you use this method?

  • Customer-centric project development
  • It goes deep into the challenge
  • It gives more time to interact with customers
  • Come up with a proven final solution to a challenge

How can you run a twelve-week sprint?

Download the weekly overview to plan the twelve-week sprint. Each week has a clear topic and deliverables:

Week 1: Understand

The team should align around the sprint’s scope and vision and understand the context and the current situation of the challenge and the customer segments.

Weeks 2-4: Problem confirmation

You identify the different personas and their pains, gains, and jobs-to-be-done through 3 conversations with each identified persona per week.

Weeks 5-7: Problem-solution fit

You will ideate solutions based on the customer insights and select 2-3 solutions that you will use for testing. Every week, you will create new low-fidelity prototypes, which you test with your potential future customers.

Weeks 8-10: Business model fit

Create a minimum of 3 business model options. Every week, you identify your assumptions, create the test plan and a low-fidelity prototype to test that same week with customers.

Week 11: Present

Present the findings to leadership and other stakeholders and get them to confirm your conclusions and next steps.

Week 12: Documentation

Document the project and you will find a home for the proven business model so the project can go into a pilot phase.

How can you get started?

  1. Choose a challenge that is neither too broad nor too narrow
  2. Recruit a decider and a sprint team
  3. Prepare a physical or digital war room
  4. Get all the stationery and refreshments ready
  5. Pick a facilitator
  6. Schedule meetings with the leadership and external experts
  7. Follow the schedule. Refer to the template.

Tips

  • Every week should have a clear deliverable.
  • At any stage during this 12-week sprint process, you can kill the project if the project or the solution do not prove themselves.
  • All exercises must be timeboxed to create focus and urgency.
  • The entire process should be documented.
Resources

Materials Needed:

Pen, Markers, Paper/Table, template/Team

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Module Methods
  • Sprint Scoping
  • MoSCoW Matrix
  • One-week Sprint
  • 12-week Sprint
  • Sprint Invitation
  • The Sprint Team
  • Agenda & Screenplay
  • Facilitation Tools
  • In-Person Facilitation
  • Online Facilitation
  • Sprint Facilitation
  • Dealing with Difficulties
  • Leadership Involvement
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