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Method Kit

Module 8: User Experience Design

Multi-Sensory Design

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Why should you use this method?

  • To create memorable and positive experiences
  • To connect better with the users

What is Multi-Sensory Design?

Multi-Sensory Design has become much more relevant in this age of digital interactions in terms of user experience. The most memorable and positive experiences we have are always multi-sensorial.

The multi-sensory design acknowledges that people experience and react to space in many ways. Taste, touch, and smell are equally as important as seeing and hearing when it comes to a user experience. Adopting a multi-sensory design approach is a prerequisite to connecting with our customers.

How can you apply this method?

1. Define the user experience

Explain the desired user experience that you want to create.

2. Identify the changes

Identify the emotional shift/ change that you would like to see with your user experience.

3. Identify samplings

Identify objects/materials that elicit that experience.

4. Analyze the samplings

State the sensory properties of the samples identified in Step 3.

5. Integrate with the UX

Define the sensory experience that you would create with the materials identified.

6. Prototype

Translate the findings into a coherent design and prototype.

7. Grade the prototype

Grade the prototype on the five senses graph based on the sensory experience. Try this for multiple ideas. As shown in the visual, the idea that achieves closest to the straight line is a perfect multi-sensory design experience.

Next Steps

Test it with the users.

Resources

Materials Needed:

Pen, Paper/ Table template

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Module Methods
  • Sparking Ideas
  • Customer Journey Mapping
  • Through User Insights
  • Studying Competitive Landscape
  • Explore Analogous Inspiration
  • Future Scenario Planning
  • Idea Mapping
  • Behavioral Principles
  • Multi-Sensory Design
  • Monitoring & Evaluating Framework
  • Survey Design
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