Module 8: User Experience Design
Multi-Sensory Design
Why should you use this method?
- To create memorable and positive experiences
- To connect better with the users
What is Multi-Sensory Design?
Multi-Sensory Design has become much more relevant in this age of digital interactions in terms of user experience. The most memorable and positive experiences we have are always multi-sensorial.
The multi-sensory design acknowledges that people experience and react to space in many ways. Taste, touch, and smell are equally as important as seeing and hearing when it comes to a user experience. Adopting a multi-sensory design approach is a prerequisite to connecting with our customers.
How can you apply this method?
1. Define the user experience
Explain the desired user experience that you want to create.
2. Identify the changes
Identify the emotional shift/ change that you would like to see with your user experience.
3. Identify samplings
Identify objects/materials that elicit that experience.
4. Analyze the samplings
State the sensory properties of the samples identified in Step 3.
5. Integrate with the UX
Define the sensory experience that you would create with the materials identified.
6. Prototype
Translate the findings into a coherent design and prototype.
7. Grade the prototype
Grade the prototype on the five senses graph based on the sensory experience. Try this for multiple ideas. As shown in the visual, the idea that achieves closest to the straight line is a perfect multi-sensory design experience.
Next Steps
Test it with the users.