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Method Kit

Module 3: Prototyping, Testing & Experimentation

Capture Feedback

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Why should you use this method?

  • Reveals the strengths and weaknesses of your prototype
  • Provides direct and concise feedback
  • Challenges assumptions

How can you apply this method?

0. Schedule a meeting with the user to test the prototype

Schedule a 15-20 mins with your user to interact and test your prototype.

1. Let the user interact with the prototype

While the user is interacting with the prototype, observe the behavior and start taking notes, videos and pictures. It is important to document this process in all forms.

2. Ask the user to narrate as he interacts with the prototype

As the user is narrating his experience with the prototype, you or your field partner should take notes or fill the template. However, don't ask them to give you answers to the questions, but interpret their behavior and comments.

3. Provide post-its to the user

Allow the user to write their thoughts directly on the prototypes using post-its or stickers.

4. Apply the feedback

Try to implement the feedback/observations before you test it with another user.

Resources

Materials Needed:

Markers, stickers, paper/template, camera (optional)

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Module Methods
  • Prototyping Principles
  • Key Function
  • Innovator's Hypothesis
  • Prototypes that Explain
  • Prototypes that Interact
  • Experiment Card
  • Capture Feedback
  • Evaluate your Experiment
  • Gain Internal Support
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